Motherboard now reports that Microsoft has updated its privacy policy to make users aware of the company’s recording of sensitive user information. “We realized, based on questions raised recently, that we could do a better job specifying that humans sometimes review this content,” a Microsoft spokesperson told Motherboard in a statement.
It’s the Benjamins, baby. Plus CIA, FBI, NSA and probably Mossad.
https://www.breitbart.com/tech/2019/08/15/microsoft-admits-that-human-workers-listen-to-skype-calls/
by Lucas Nolan
In an update to the company’s privacy policy, tech giant Microsoft has noted that human workers may listen to Skype and Cortana recordings. This is an admission by the software giant that media reports in early August based on internal leaks about contractors monitoring Skype calls are correct.
Recently leaked insider information revealed that Microsoft contractors have been listening in on some Skype and Cortana recordings. From the Breitbart News article last week:
Leaked documents and screenshots obtained by Motherboard reveal that Microsoft contract workers are listening in on personal conversations of Skype users that are using the app’s translation service. According to Skype’s website, the company reserves the right to analyze audio and phone calls through the app’s translation feature in order to improve the translation service. However, it doesn’t note that human workers will be doing some of this analysis by listening in on calls.
According to audio obtained by Motherboard, the recorded calls include conversations between loved ones, some talking about personal issues and others discussing relationship problems. A Microsoft contractor who provided a number of files to Motherboard stated: “The fact that I can even share some of this with you shows how lax things are in terms of protecting user data.”…
Previously, neither Microsoft’s privacy policy or the Skype Translator FAQ made it known that human contractors may listen in on customer’s audio, these have since been updated. The company’s privacy policy now reads: “Our processing of personal data for these purposes includes both automated and manual (human) methods of processing.”…
The firm also now allows users to delete audio recordings made of themselves using an online tool. Some tech firms have suspended the use of human transcribers, Microsoft has not. A spokesperson stated: “We’ve updated our privacy statement and product FAQs to add greater clarity and will continue to examine further steps we might be able to take.”
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